WELCOME MESSAGE: WHAT IS IT?

A welcome message you send to customers when they land on your website or sign up for your service. It is a way for you to welcome them and tell them more about your business.

There isn't just one thing a welcome message for a new customer can do. There are many great things you can do with a well-written welcome letter. Even your website's format, style, and design should have a clear goal in mind that starts the user's journey across your site.

 

PEOPLE SHOULD BE PUSHED TO FINISH THEIR ONBOARDING.

Customer onboarding and retention are the two most essential parts of any successful business. Because it's also very hard, you should set the tone right away with your welcome message.

Canva has a simple onboarding process where you do a few design tasks. Show how easy it is to make new designs with the tool even if you don't know how to use it. That's all they say in their short welcome message.

The most common way to send welcome messages is by email. However, you can also use live chat, in-app messaging, or even a third-party messenger, like Facebook or Slack, for them to be sent.

The channel is essential, but what you say in your welcome message is the most important thing.

In general, welcome messages are built the same way as the rest of your customer communication. The style, design, and level of formality should all be the same for all types of communication with your customers. Our collection of the best website welcome messages can help you think of a unique way to invite your customers to start a long journey with you. We have a goal for each letter on our list, and you will see how they achieve it.